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How wbo99 Protects Your Privacy and Account

Q: Who can I contact if I have privacy concerns or want to update my information?

Email support@wbo99.xyz or use live chat in your account (9am–11pm Jakarta time, daily). You can also update your email, phone number and personal details anytime in Account Settings → Profile without waiting for support.

When you open an account with us, your personal information and payment details are protected by the same security standards we use to keep our platform running.

Encrypted account loginsSecure DANA, OVO, GoPay and QRIS paymentsClear data retention rules

Explore the Lobby Read FAQ

What Data We Collect and Why

wbo99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

wbo99 collects your name, email, phone number and account details when you register, plus transaction records from every deposit and withdrawal you make through DANA, OVO, GoPay or QRIS. We also track your gameplay activity, device information and IP address to prevent fraud, verify your identity

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and comply with local financial rules where local law permits. We do not sell your personal data to third parties. Your information stays with us and our payment processors to complete transactions and keep your account secure. You can request access to or correction of your
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data at any time by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

How to Exercise Your Privacy Rights

HOW WE WORK

Keeping Your Data Safe and Your Withdrawals Verified

SSL Encryption

All communication between your device and our servers is encrypted. When you deposit via DANA, OVO, GoPay or QRIS, the transaction data is secured before it leaves your phone or browser.

Payment Processor Separation

We never store your payment method directly. DANA, OVO, GoPay and QRIS payments are handled by certified payment gateways that meet international security standards. You control each transaction at source.

Withdrawal Verification

When you request a payout, we verify your identity through your registered email and phone number. Funds return to your original payment method — no third-party transfers. Most withdrawals clear within 24 hours.

Cookie and Tracking Policy

We use cookies to keep you logged in, remember your settings and track how you navigate our lobby. You can manage cookie settings in your browser; declining non-essential cookies won't block gameplay.

Account Access Control

Your account is tied to your email and phone number. Only you can log in with your credentials. Enable two-factor authentication in Account Settings for extra security on sensitive operations.

Data Deletion and Portability

You can request deletion of your account and associated personal data after a 30-day cool-off period. We'll also provide a copy of your data in a portable format if you need it for another service.

Privacy and Data Questions We Hear Often

No. We never sell your personal information to third parties or share it with advertisers. We only disclose data to our payment processors, fraud-prevention services and legal authorities where local law permits. Your email and account details remain private to wbo99.

No. Payment method details are processed directly by the payment gateway — DANA, OVO, GoPay or QRIS — and never stored on our servers. We only keep a record of your transaction confirmation number and the amount for your account history.

We retain your account data for five years after closure to comply with local financial rules. After five years, your personal information is securely deleted. Transaction records may be kept longer if required by local law.

Yes. Log in, go to Account Settings → Privacy & Data, and click 'Request Data Export'. We'll email you a file with your account details, transaction history and gameplay logs within seven business days.

Once you submit a deletion request, your account enters a 30-day grace period. During this time, you can cancel the request. After 30 days, your account and personal data are permanently erased, and you cannot retrieve them.

We use cookies to log you in, save your preferences and measure how you explore our lobby. This helps us fix technical issues and improve your experience. You can disable non-essential cookies in your browser without losing access to games.

Email [email protected] or use live chat in your account (9am–11pm Jakarta time, daily). You can also update your email, phone number and personal details anytime in Account Settings → Profile without waiting for support.

How wbo99 Protects Your Privacy and Account

How to Exercise Your Privacy Rights

Keeping Your Data Safe and Your Withdrawals Verified

SSL Encryption

Payment Processor Separation

Withdrawal Verification

Cookie and Tracking Policy

Account Access Control

Data Deletion and Portability

Privacy and Data Questions We Hear Often

01 Does wbo99 share my personal data with other brands or advertisers?

02 Is my DANA, OVO, GoPay or QRIS payment information stored on wbo99 servers?

03 How long do you keep my account data after I close my account?

04 Can I download a copy of all my personal data from wbo99?

05 What happens to my account if I request deletion?

06 How does wbo99 use cookies and tracking on my device?

07 Who can I contact if I have privacy concerns or want to update my information?

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